Privacy Policy

Effective date: April 23, 2026  ·  Last updated: April 23, 2026

1. Who We Are

AeroLog ("AeroLog," "we," "us," or "our") is an aircraft maintenance tracking platform. This Privacy Policy explains how we collect, use, and protect information when you use our service at aerolog.paysnord.com.

2. Information We Collect

We collect only information you directly provide:

• Account information — username, email address, and hashed password (we never store your password in plain text)
• Aircraft and maintenance data — tail numbers, aircraft times, inspection records, maintenance events, squawks, and any other data you enter into the system
• Usage preferences — utilization rates, threshold settings, and display preferences you configure
• Billing information — subscription status processed by Stripe. We never see or store your full credit card number

We do not collect:

• Cookies of any kind — tracking, session, or otherwise
• Browser fingerprints or device identifiers
• Location data
• Behavioral analytics or ad-targeting data
• Data from third-party sources

3. How We Use Your Information

We use your information solely to:

• Provide and operate the AeroLog maintenance tracking service
• Send transactional emails you request (password resets, subscription confirmations)
• Respond to your support requests
• Process subscription payments through Stripe
• Improve reliability and fix bugs (via server error logs, which do not contain aircraft data)

4. We Do Not Sell Your Data

5. Data Sharing

We share data only in these limited circumstances:

• With users you invite — when you grant another AeroLog user access to your aircraft, they can view your data as you've specified
• With Stripe — solely for payment processing. Stripe's privacy policy applies to that data
• With Resend — solely for transactional email delivery (password resets, welcome emails). No marketing data
• As required by law — if compelled by valid legal process

We do not share data with advertisers, data brokers, analytics companies, or any other commercial third parties.

6. Data Security

• All data is transmitted over HTTPS/TLS encryption
• Passwords are hashed using bcrypt — we cannot recover your password
• Your data is stored on Railway's infrastructure with encrypted storage
• Access to production systems is limited to essential personnel only

7. Data Retention and Deletion

Your data is retained as long as your account is active. When you delete your account:

• All aircraft records, maintenance events, inspections, and squawks are permanently deleted
• Your user account and preferences are permanently deleted
• Deletion is irreversible — we do not maintain backups of deleted accounts

You may request deletion of your account at any time from the Account page within the application, or by contacting us at the address on the Contact page.

8. Your Rights

You have the right to:

• Access — export all of your data at any time from the Account page
• Correction — edit any information within the application
• Deletion — permanently delete your account and all associated data
• Portability — download your maintenance data as CSV files (ZIP archive) from the Account page

9. Children's Privacy

AeroLog is not directed at persons under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

If we make material changes to this policy, we will notify you by email and update the effective date above. Continued use of AeroLog after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this policy? Contact us here.